Contact Us

We pride ourselves on courteous, accurate and speedy member service. Our associates are poised to answer your questions and reply to those inquiries as quickly as possible.

How to Reach Us:

We invite you to contact us by visiting our branches, using the email address below, or contacting our call center:

  • Call us at: 973-263-0001 or 800-848-2438
  • You can also email us at office@ubtfcu.org
  • For 24/7 hours balance inquiries, check withdrawals or account history 1-800-741-4981
  • For inquiries on First Mortgages Inquiries call 1-800-231-9924
  • Our 24 hour fax line is 973 263 5559
  • Delaware branch direct line 302 322 5086
  • To report your visa debit card lost/stolen please call 800-472-3272, to report your credit card lost/stolen please call 800-299-9842